Bangkok Hospital emphasizes its position as a Smart Hospital , a digital hospital that integrates technology information systems with medical services and internal processes to enhance patient care with a patient-centric approach , providing convenience, safety , and creating a great experience for all service recipients
Smart Services, which include
Smart Application Application My B+ Your Health Companion
All Health Information in One Click Convenient Fast Anywhere Anytime Book an appointment Schedule a health check-up Consult a doctor online View health history and medication information Medical certificate Order medicine Listen to advice from a pharmacist Make payments and various services . Whether you need to consult a doctor online order medicine online or visit the hospital you can make the Payment through the application immediately If you need to receive medication once payment is complete you can choose to pick up the medication at the hospital or have it delivered to your home quickly with nationwide delivery service
Smart Registration & Queue
Register for services within the hospital using a Kiosk by booking an appointment through the My B+ app on the day of your visit. Then register at the Kiosk Smart Registration machine yourself without stopping by the registration counter, reducing waiting times, minimizing data errors, and reducing paper usage. Just scan your passport or insert your ID card to register for the service and wait for the service at the treatment center conveniently and quickly. After receiving the service, and after making the payment, if you have medication to take home, use the Kiosk Smart Queue machine to get a queue for the pharmacy to prepare and call for medication
Steps to Use the Service
- Start by selecting a language
- Select the document to verify your identity
- Insert ID card or scan passport
- If you have an appointment, you can confirm it immediately
- If you do not have an appointment, the system will suggest a diagnosis with AI Nurse
- AI Nurse helps with initial symptom diagnosis
- It can recommend various centers/departments and check clinic opening and closing times quickly
- Check insurance eligibility and automatically collect documents, with an E-Consent system that you can click on by yourself
- Receive Visit slips / or choose E-visit slip / to go for the registered service immediately
Smart Payment Kiosk
A Kiosk that you can pay by yourself through the payment system (credit card / debit card / QR code) that supports customers self-paying in both Thai and English. In the next phase, services will be available in 5 additional languages (Chinese, Japanese, Arabic, Burmese, Cambodian)
Stepsto Using SMART Payment Kiosk
SMART Payment Kiosk is an automatic payment machine for customers receiving services at Bangkok Hospital, which you can use to pay by yourself. The simple steps can save you time, avoiding waiting in line. It is one of the Smart services we provide for your convenience, as follows:- Select language
- Scan Barcode or press HN
- Confirm birth date
- Choose transaction
- Pay medical expenses*
- Pay in advance (Deposit)
- Pay overdue medical expenses
- Please choose payment method
- QR Code
- Credit / Debit card
- Payment successful, please collect your receipt
- Payment successful, please collect your receipt and queue card to wait for medication
- End of transaction
Smart Teams
Meet Specialist Doctors , a team of specialized medical professionals, a Multidisciplinary Team of doctors, nurses, scientists, medical technicians, and experienced staff, providing in-depth treatment with modern international standard equipment and Supreme Customer Services that understand you and prioritize every patient.
Smart Services that are in-depth, considerate, and focused, addressing service recipients’ needs accurately, in a modern and lifestyle-compatible manner. For more details, contact the Contact Center at Tel.1719
