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    Online medical records service

    How to make a request

    1

    Download the form to request a copy of medical records and fill it out.

    Click to download
    2
    Submit the completed request form together with the required supporting documents.
    3
    Wait for hospital staff to contact you.
    Time required Approximately 3–7 days, starting from the date the completed documents are received from the requester.

    Forms and documents required

    1

    Patients requesting their own medical records (20 years old and over)

    • Form to request a copy of medical records (Download)
    • Copy of patient ID card, driving license or passport that has not expired
    2

    Minor patients (under 20 years old)

    • Form to request a copy of medical records (Download)
    • Copy of patient ID card, driving license or passport that has not expired, if available
    • Copy of ID card, driving license or passport that has not expired of the patient’s representative
    • Birth certificate, if the patient does not have an ID card yet
    3

    Person authorized by the patient to request medical records

    • Form to request a copy of medical records (Download)
    • Copy of patient ID card, driving license or passport that has not expired
    • Copy of ID card, driving license or passport that has not expired of the patient’s representative
    • Letter of authorization from the patient

    Note: Please sign and certify as a true copy.