Reimagining Healthcare Experiences through AI in Thailand

The Bangkok Hospital Network in Phuket team, led by Dr. Thiti Samuthrat, recently joined an in-depth executive session with BytePlus Thailand, alongside Mr. Yan Gao, Regional Head of South East Asia, and the senior executive team, to explore how AI can transform healthcare operations and patient engagement.

 

The session featured a live walkthrough of the call-center system, showcasing real-time agent operations and workflow improvements.

 

BytePlus solutions — including Conversational AI and HiAgent — were introduced as tools to modernize patient interactions, streamline inquiries, and deliver faster, smarter service.

We’re excited about the journey ahead — working together to shape AI-driven, patient-centric healthcare experiences in Thailand.