Bangkok Hospital Phuket Achieves ICHOM Accreditation Level 1 for Heart Failure

Bangkok Hospital Phuket has been awarded ICHOM Accreditation Program Level 1 for the Heart Failure Set by the International Consortium for Health Outcomes Measurement (ICHOM), a globally recognized organization dedicated to advancing Value-Based Healthcare through patient-centered outcomes measurement.

This accreditation recognizes the hospital’s commitment to delivering high-quality, patient-centered care by routinely measuring and improving outcomes that matter most to patients.

Advancing Value-Based Healthcare

As part of its ICHOM implementation, Bangkok Hospital Phuket has adopted a comprehensive approach to measuring patient outcomes, including:

• Routine collection of Patient-Reported Outcome Measures (PROMs)
• Clinical outcome tracking and data-driven care improvement
• Shared decision-making between physicians and patients
• Multidisciplinary collaboration across cardiovascular care teams
• Continuous quality improvement based on patient preferences and real-world outcomes

The hospital achieved exceptionally high completion rates for outcomes data collection, with PROMs completion reaching 97.94% and CROMs completion reaching 99.06%, demonstrating strong operational excellence and patient engagement.

International Recognition for Patient-Centered Care

According to the ICHOM Certification Report, Bangkok Hospital Phuket demonstrated a “profound dedication to implementing a project that can robustly capture the outcomes that matter most to patients.”

The report also highlighted the hospital’s strong governance framework, multidisciplinary teamwork, and commitment to integrating outcome measurement into everyday clinical practice.

Focused on Outcomes That Matter Most

Beyond traditional clinical indicators, Bangkok Hospital Phuket measures patient quality of life, functional recovery, physical function, and emotional well-being using internationally validated tools such as:

• EQ-5D-5L
• KCCQ-12
• PROMIS Physical Function 4a
• PHQ-9 Depression Screening

These tools help clinicians better understand patients’ experiences and personalize treatment plans to achieve meaningful outcomes.

Commitment to Continuous Improvement

Bangkok Hospital Phuket continues to advance its Value-Based Healthcare journey through digital innovation, expanded analytics, and enhanced patient engagement initiatives. Future plans include fully digital PROMs collection, AI-supported clinical dashboards, and broader collaboration within the healthcare network.