Bangkok Hospital Hatyai received the Excellent Award from Asian Hospital Management Awards 2018 in Community Involvement with “Conflict to Connect; Heart to Heart” Project , More than 7 years of operation, More than 8,000 hearts of caring, The significant benefit are patients’ quality of life, develop clinical care team competency, and teamwork strengthened between government hospital network and Bangkok Hospital Hatyai. We work hard to bring those beloved persons back to their families. So, this project is a reflection of “Heart” from clinical care team in both government and private hospital then conveyed to patients’ “Heart” through clinical care process.