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Frequently Asked Questions for Residents

Welcome to the Residents Section of FAQ which is applicable to local nationals and expatriates with residency status of Thailand.


Q1: How do I find check-up programs or healthcare promotional packages?

All of our 13 hospitals throughout Thailand offer special healthcare promotions and packages.

For more details, please visit our website under Promotion.


Q2: I am having symptoms but am not sure who to contact during the late hours, whom shall I contact?

Bangkok Hospitals offer a wide range of emergency medical services, all designed to provide you with the best care possible, as quickly as possible, in critical situations – 24 hrs a day.

For Emergency, please call: 1719


Q3: Do you take credit cards and check for payments?

Yes, payments are accepted by:

  • Cash Payments (Thai Baht & US Dollars)*

  • All major Credit Cards

  • Traveler Cheques in US Dollars, Euro, GBP and Yen

  • Transfer into Bangkok Hospital Account

  • Worldwide travel and/or health insurance payment.

* For other currencies, please check with the hospitals billing department. Exchange rates are based on daily, local bank rates.

In case you would like to settle any sort of payment thru the Internet we also offer this very convenient option.

Q4: Do you offer special privileges and membership programs?

At Bangkok Hospitals, we offer special privileges and benefits called Chivawattana MyHeath Membership, available at all 12 locations.

For more details, please visit our website under Chivawattana Membership Program


Q5: How can I make a doctor’s appointment?

Dr. Appointments can be made:

  • By Telephone:

    • Contact Center 1719

Viewers can make Doctor’s Appointment by:

  • Direct access under Quick Links to ‘Doctors & Appointments

  • Selecting doctor profiles from:

    • Conditions & Treatments found under Quick Links
    • Medical services found under Our Services menu


Q6: Where are your hospitals located?

We have several facilities throughout Thailand. Click on the cities to see more details about the location and the facilities:

  1. Bangkok

  2. Phrapadaeng

  3. Pattaya

  4. Rayong

  5. Chantaburi

  6. Trat/Koh Chang

  7. Phuket

  8. Hat Yai

  9. Samui

  10. Nakhon Ratchasima


Q7: Are there information that I can look up on certain symptoms and its treatments?

Please visit our Conditions & Treatments section.

For more details, please visit our website under Conditions & Treatments.


Q8: Where can I find more information on inpatient rooms and its facilities?

Please go to our rooms and rates or hospital tour section. You can find it in the Quick links menu just to your left

Bangkok Hospital accreditations:JCI, EURAMI, HA, ISO, TEMOS
Bangkok Hospital, 2 Soi Soonvijai 7, New Petchaburi Rd., Bangkok, Thailand 10310 Tel.(+66) 2310-3000, 1719 (local mobile calls only)